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Introduction

At Empire Radio 104.5FM (“we,” “us,” “our”), we are committed to protecting the privacy of our listeners, visitors, and all users of our services. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our website, mobile apps, or other services. By accessing or using our services, you agree to the terms set out in this policy.

1. Information We Collect

We collect information to provide better services to all our users. The types of information we may collect include:

1.1 Personal Information

  • Contact Details: Your name, email address, phone number, and mailing address when you subscribe to newsletters, participate in contests, or request information.
  • Demographic Information: Age, gender, location, and preferences when you participate in surveys or sign up for promotions.
  • User-generated content: Comments, messages, and interactions on our social media platforms, live call-ins, and other contributions.

1.2 Non-Personal Information

  • Technical Information: IP addresses, browser types, and usage data collected when you visit our website or mobile app.
  • Cookies and Tracking: We may use cookies and similar technologies to collect data about your browsing habits and preferences to enhance user experience.

2. How We Use Your Information

The information we collect is used to:
  • Provide, maintain, and improve our services.
  • Personalize your experience on our website, mobile app, and other platforms.
  • Communicate with you regarding your participation in contests, promotions, and surveys.
  • Send newsletters and updates about programming, events, and promotions.
  • Analyze listener demographics and preferences to improve our content and advertising.
  • Respond to your inquiries, complaints, and feedback.

3. Sharing of Information

We respect your privacy and will not share your personal information with third parties, except in the following circumstances:
  • Service Providers: We may share information with third-party service providers who help us operate and maintain our website, mobile app, or other services (e.g., hosting, analytics, customer service).
  • Legal Requirements:  We may disclose your information if required by law or in response to valid legal requests by government or law enforcement agencies.
  • Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Retention of Information

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your information is no longer needed, we will securely delete or anonymize it.

6. Your Privacy Choices

6.1 Opt-Out

You can opt out of receiving marketing and promotional communications from us at any time by following the unsubscribe instructions provided in the communication or contacting us directly.

6.2 Cookies

You can manage your cookie preferences through your browser settings. You may choose to disable cookies, but this may affect your experience with our website and services.

7. Third-Party Links

Our website and services may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third-party sites. We encourage you to review the privacy policies of any third-party services you visit.

8. Children’s Privacy

Empire Radio 104.5FM does not knowingly collect personal information from children under the age of 13. If we discover that we have inadvertently collected information from a child under 13, we will take steps to delete that information as soon as possible.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and we will notify you of any significant changes. Your continued use of our services after the changes have been made indicates your acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, don’t hesitate to get in touch with us at:
Empire Radio 104.5FM
Email: feedback@empire1045fm.ng.
Phone:  08028881045
Address:  Empire Building, 1 Ifejola Arowolo Street, Oshokoti Layout, Akure-Owo expressway, Akure-Ondo state

This Privacy Policy is effective as of  1 October 2024.